Privacy Policy

Last updated: 11 October 2026

This policy explains how Muscat Integrated Technical Services LLC (“MITS”, “we”, “us”), P.O. Box 2957, PC 112, Ruwi, Sultanate of Oman, handles personal information collected through mitservicesoman.com. We handle personal data in line with the laws of the Sultanate of Oman, including the Personal Data Protection Law.

What we collect

Enquiry and RFQ forms: your name, company, email address, phone or WhatsApp number, and the details you enter about the items you need (part numbers, quantities, delivery location and notes).
Emails and WhatsApp messages you send us, including any documents you attach.
Basic technical data such as your IP address, which our web hosting and security systems record in server logs.

How we use it

To reply to your enquiry and prepare quotations.
To process and deliver orders and keep related business records.
To protect the website against spam and misuse.

We do not sell your personal information or use it for unrelated marketing.

Who we share it with

Our website hosting provider and our email provider (Microsoft 365), which process data on our behalf.
Manufacturers and suppliers, where needed to quote or supply the items you request.
Spam-protection services that may check form submissions, such as Akismet.
Authorities, where required by law.

Third-party services on this website

WhatsApp: if you contact us through a WhatsApp link, your message is handled under WhatsApp’s own privacy policy.
Google Maps: the map on our Contact page is provided by Google, which may collect data under its own privacy policy.

Cookies

This website does not use advertising or tracking cookies. WordPress sets cookies only for site administrators who log in, and embedded services such as Google Maps may set their own cookies.

How long we keep it

We keep enquiries and quotation records for as long as needed to respond, to manage any resulting order, and to meet our legal and accounting obligations.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by emailing info@mitservicesoman.com.

Contact

Muscat Integrated Technical Services LLC
P.O. Box 2957, PC 112, Ruwi, Sultanate of Oman
Phone: +968 9387 1047
Email: info@mitservicesoman.com